Our Promise to Our Agents

We are fully committed to adhering to all telemarketing regulations, including the TSR (Telemarketing Sales Rule), TCPA (Telephone Consumer Protection Act), FTC guidelines, and individual state laws. We guarantee full transparency by providing proof of our compliance measures, including our SAN (Subscription Account Number) for verification. What sets us apart from other lead companies is our commitment to protecting you from potential legal issues. While many competitors might be unaware of important details like the SAN number or rely on third-party providers for DNC access (which is illegal and cannot be shielded by Safe Harbor provisions), we make sure every aspect of our compliance is handled in-house to safeguard your business.

Understanding the Do Not Call Safe Harbor

Even with strict adherence to the rules, unintentional mistakes can happen. For instance, you may accidentally call someone who is listed on the Do Not Call (DNC) Registry. This registry, managed by the Federal Trade Commission (FTC), allows consumers to opt out of receiving telemarketing calls. The DNC Safe Harbor provision, within the FTC’s Telemarketing Sales Rule (TSR), is designed to protect businesses from penalties if a DNC violation occurs due to an honest mistake. However, it does not protect against knowing violations. The provision offers businesses a set of guidelines to follow to ensure compliance and correct inadvertent errors.

How Your Business Can Qualify for DNC Safe Harbor

To qualify for Safe Harbor under the TSR, a business must demonstrate the following practices:

1. Maintain written policies and procedures that ensure compliance with DNC regulations.
2. Train all staff on these policies and procedures.
3. Keep an internal list of individuals who have requested not to be contacted.
4. Implement systems that prevent calls to phone numbers on DNC lists and maintain records of these processes.
5. Regularly monitor and enforce compliance with these procedures.

If a mistake does occur and a regulator steps in, your business must be able to prove that despite all compliance measures, the violation was an unintentional error.

Why Compliance Matters for Your Business

– Legal Protection: Following DNC Safe Harbor guidelines helps protect your business from significant fines and legal repercussions. By making genuine efforts to comply with the rules, you can reduce the risk of costly penalties (up to $50,000 for violations).
– Consumer Trust: Respecting the preferences of consumers by honoring their privacy choices enhances trust. When consumers feel that their wishes are respected, they are more likely to engage with your business positively.
– Regulatory Compliance: Complying with DNC Safe Harbor demonstrates your commitment to following the law and conducting ethical business. This compliance helps you better navigate the complexities of telemarketing regulations.

In today’s environment, ensuring adherence to Do Not Call Safe Harbor is not just good practice; it’s a legal necessity that protects your business in case an accidental violation occurs.

This is how we stand out from other lead companies—they may not even know what a SAN number is if you ask them, but we do. Many of these companies rely on third-party providers for DNC access, which is against the law, and the Safe Harbor provision won’t protect them or you if you get sued. The penalties are steep, and we’re here to protect you from those risks by fully complying with all applicable laws.